FraudShield Adds Phone and VoIP Analysis

One pattern kept appearing as we researched candidate fraud: a large share of suspicious applicants used VoIP numbers or phone information that did not line up with the identity on the application.

FraudShield now analyzes phone numbers as one part of its broader candidate-fraud assessment.

What the New Signal Checks

The release can surface:

• Whether the number is associated with a VoIP service
• Whether the number appears valid
• Who the number is registered to, when that information is available
• Whether the ownership information appears consistent with the applicant

Phone analysis joins identity, resume, LinkedIn, email, and other evidence in the overall risk model. Reviewers see the result alongside the surrounding signals instead of receiving a detached phone lookup.

A VoIP Number Is Not Proof of Fraud

Many genuine candidates use Google Voice and other VoIP services. A phone signal should never be treated as an automatic rejection reason.

Its value comes from the wider pattern. A VoIP number may deserve closer review when it appears alongside an identity mismatch, a newly created email account, conflicting employment details, or other high-risk evidence.

That context helps recruiting teams investigate efficiently while avoiding unnecessary friction for legitimate applicants.

Phone and VoIP analysis is available in the Endorsed platform and supported FraudShield extension workflows.